Frequently Asked Questions
We love to work with and support independent retailers.
Information for UK stockists
We love to support independent retailers and are proud to be an appoved supplier of The Royal Academy of Dance regulation skirts.
Trade accounts
Al stockists have a trade login for ordering on line.
You may also email or phone through orders.
Payment
We prefer payment by card at time of order. Terms can be agreed for large / back to school orders.
Your card details are stored securely in our website and can be used, with your permission, for all subsequent orders.
Backorders
We try to keep in stock of all sizes and colours at all times! If any item is out of stock this will be clearly shown on the website. Please email us with any backorder requirements.
Trade accounts
Al stockists have a trade login for ordering on line.
You may also email or phone through orders.
Payment
We prefer payment by card at time of order. Terms can be agreed for large / back to school orders.
Your card details are stored securely in our website and can be used, with your permission, for all subsequent orders.
Backorders
We try to keep in stock of all sizes and colours at all times! If any item is out of stock this will be clearly shown on the website. Please email us with any backorder requirements.
Information for EU and ROW stockists
We recognise that The Royal Academy of Dance syllabus is taught world wide and welcome enquiries from stores in USA and Canada.Get the best possible trade prices direct from us.
How do I order?
Once your account is set up you will have a trade login to order online.
Alternatively email us with a list of requirements or simply send us your own purchase order.
How do I pay?
Goods are charged in £ sterling so take advantage of the favourable exchange rate.
Trade customers can pay by card (orders up to £500)
For larger orders please pay by bank transfer. If you are unable to do this through your own bank we recommend https://transferwise.com
How are goods shipped?
We use UPS or DHL 3-5 day delivery and carriage is capped at £30 however large your order.
Will I pay customs charges?
As the importer of goods you are liable for the trade tariffs applied at your border. So please allow for these when working out your selling prices.
Each type of product has a different code and rates are applied accordingly. We can provide you with guidance on this.
How do I order?
Once your account is set up you will have a trade login to order online.
Alternatively email us with a list of requirements or simply send us your own purchase order.
How do I pay?
Goods are charged in £ sterling so take advantage of the favourable exchange rate.
Trade customers can pay by card (orders up to £500)
For larger orders please pay by bank transfer. If you are unable to do this through your own bank we recommend https://transferwise.com
How are goods shipped?
We use UPS or DHL 3-5 day delivery and carriage is capped at £30 however large your order.
Will I pay customs charges?
As the importer of goods you are liable for the trade tariffs applied at your border. So please allow for these when working out your selling prices.
Each type of product has a different code and rates are applied accordingly. We can provide you with guidance on this.
